INSTALLATION AND CONFIGURATION

Prerequisites:
1) Apache Ant - available from http://ant.apache.org
2) Minimum Sun JDK (Java Development Kit) 1.4.1 - available from http://java.sun.com
3) Windows 2000/XP - tested and developed on Windows 2000. It is not possible to use Windows 98 at this time.

Installation, Configuration, Running:
1) Unpack the Case Threads .zip file to any directory
2) Start the database server, by running the runServer.bat file
3) To initialize the database with dummy data and a sample configuration, run the initDemo.bat. This task will fail if Apache Ant is not installed. Ensure that the installation home directory for Ant is in your path prior to executing this step.
4) Run the client application by running the runClient.bat file.

-OR-

1) Unpack the Case Threads .zip file to any directory
2) Unpack the Case Threads-data .zip file ensuring that all files in the package end up in the "data" directory of the unpacked Case Threads .zip.
3) Start the database server, by running the runServer.bat file
4) Run the client application by running the runClient.bat file.

You may log-in with two different usernames if you wish to see how the security features work. Log-in with:

username: smagen
password: p

if you want to see everything (administrator) and log-in with:

username: djones
password: p

to for a limited view of available functions.

KNOWN LIMITATIONS

Known bugs can be found in the Bug Tracker on the Case Threads project web site. In addition to those bugs, there is some incomplete functionality:

* Outlook Express must be installed for any e-mail functions to work in Case Threads
* It is not possible to change user preferences through the client
* The application event viewer that pops up when the application encounters major problems has buttons for relaying the error messages to the Case Threads team. Those buttons are not yet functional.
* The Home button on the main toolbar has no function at this time. It is only a placeholder.